Award winning recordX is a comprehensive extension and line side call recording solution packed with innovative features to search, record, play and archive telephone call recordings. Leading edge web technologies ensure that recordX is the most powerfull.
Record is designed to enhance your business by enabling you to deliver the best possible service to
your customers. By recording all telephone orders or discussions, you can quickly confirm back to a customer what was agreed. This enables any disputes to be quickly resolved and for the customer to be retained for future business. It also means the avoidance of time-consuming litigation.
Record also works alongside your staff to help them develop their customer service skills as well as drive new sales through better telesales techniques.
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