With business experience of over ten years we have vast experience and knowledge in network design and implementation. We offer the service of setting up the network in your organisation to benefit you. In order to obtain the best possible utilization of all devices within your communication system it is important to have all your voice and data systems integrated to work together. We can carry out a full audit of your current systems and offer our networking solutions right from design through to supply and installation.

Call management is a cost effective method of improving all your business communication systems. It will allow you to keep control of your telecommunication costs on your telephone systems. Not just about saving costs, call management can also improve the overall customer service, and with more effective communication system and usage, your staff will in turn become more productive. No business should be without one.

We are able to provide your organisation with advice on a range of technologies including ISDN, Broadband, Data circuits, and Voice and data circuits combined. Our range of knowledge of these technologies will give your company a variety of choices of how you wish your organisation to communicate no matter what size of organisation, we cater for all. We are able to set up a complete integrated cabling and data cabling solution in the workplace to allow the range of technologies which you require to be available.

Voice over IP enables routing of all voice conversations over the internet or an IP network. The voice over erases the purpose for the general and standard public switched telephone network and chooses a more efficient path. In bypassing the standard telephone network it will also avoid the long distance charges. Voice over IP is an effective and efficient method that is becoming more commonly used to keep business costs and overheads low.

Voice over IP will allow your system to digitally convert voice calls into packets, and using a data network, move these packets along the most efficient path to their destination, and convert the packets back into voice calls. Voice over IP is a definite cost effective solution and will reign to give your business easier system administration and overall better control of your communications.

As specialised network cable installers we can both supply and install a full range of cabinets to meet the specific requirements of your needs. With telephone systems and network systems it is important to ensure safety and follow procedure, ideally a communications cabinet can safely tidy away the main network system and ensure all safety is met to any business system requirements.

Line Provisioning is a necessary service that needs to be carried out with any organizations that use an ISDN line. An ISDN is not standardized and therefore many options are available to an organization, through the service of line provisioning we can configure the ISDN line of your company's service provider to suit your particular requirements, and ensure that your company has hardware compatibility.

With any phone system the option of putting a customer on 'hold' is always available. However with customer satisfaction being so highly important it is up to businesses to provide the services to retain their customers. We can offer several options of systems, queuing and voicemail systems for any scale of requirement. We supply a range of manufacturers systems that will combine quality with easy to use features giving your business the ability to handle further growth and continue customer satisfaction.

The continued evolving of network Systems have created the need for higher performance in the cabling and a higher speed network switching. The evolving networks request a need for a cabling layout and design. The layout and design is required to ensure improved network performance, efficiency and effectiveness.

Today it is becoming more recognised the benefits of recording calls made on the business telephone. Recording calls can provide an organisation with an accurate report of what has been said by whom and when it was said, it will help avoid the need for repetition. Call recording is now also seen as a useful tool when training staff to the manner and skills you wish to be display over the telephone. Call recording is also the perfect aid to resolving any disputes, attending customer complaints and catching any nuisance callers.

We recommend that every organisation, no matter what the size should protect their phone system and data applications with a UPS. With the ever expanding and dependency of information technology, there is an increasingly higher demand for relevant measures for good electricity supply. Currently this can not always be guaranteed which has been known to lead to the inconvenience of brownouts, blackouts, and low voltage, resulting in the breakdown of the equipment and loss of crucial information.

We are able to offer you the UPS; Uninterruptible Power Supply. The UPS, once installed will filter the electrical line and remove all disturbances. It will stabilise the electrical voltage sustaining the computers tolerance limits. In the unfortunate event of a black out, the USP will continue running giving you the necessary time to safely shut down all documents and prevent the loss of data.

To further optimise the overall efficiency of your organisation's communication system we recommend the use of headsets. Optimising efficiency, headsets will allow you to carry out various tasks whilst speaking on the phone. Headsets also encourage staff's well being, by maintaining back and neck posture, avoiding the proven damage as a result of cradling when using the telephone system.

Broadband today is rapidly evolving and changing, becoming more competitive and a must for all organisations to have. We will strive to provide your organisation with the best product and solution to help you have the competitive edges that meet your requirements. Broadband will give your organisation higher speed connectivity, capability, and increases capability for data transfer, thus making broadband a must have for any organisation. Broadband can be provided via an existing telephone line, cable, fixed wireless links or satellite. We can install the broadband via the method and requirements that will suit your organisation best.

A public address System is an ever important and effective communication tool. It can be applied in any organisation, small or large where you need to communicate publicly or page a staff member. A telephone to public address system service has several benefits to an organisation as it allows access from selected extensions; a range of speakers and horns can be fitted, and in turn will make your organisation more effective and efficient.